![]() My husband and I recently had a horrible experience with them - the initial process started off smoothly and we were offered a reasonable quote, someone from Shift came on time for our pick-up appointment and inspected the car, letting us know our payment should be in our account in several business days. ![]() I rarely take the time to write reviews, but I would like to warn future vehicle sellers to NOT use this company by any means. The Sacramento one might be better, but I'd just avoid all Shift in general. Do NOT waste your time at the Oakland Shift. They don't even have a direct line, i talked to so many different "managers" and "sales reps" and "advisors" to be told different information that led me to be misinformed and scammed of "nonrefundable" deposits. Do not shop here, the prices are jacked up, the cars are banged up, the management is horrible and you'll get the run arounds until you give up, they're worse than a dealership with 20 salesmen running to you, because at least then, youll get an answer. On top of that, they're not offering any sort of ETA on the car's repair nor a compensation or credit for the time i wasted organizing my life around the delivery. I spent two weeks waiting for a car to be delivered just to be canceled on my delivery day due to a faulty A/C unit that should have been caught during the pre-delivery inspection. The way they manage deliveries and purchases are the most exhausting and unorganized experience i've ever had to endure. ![]() This is beyond the worst dealership you can shop at for a car.
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